Coverage & Exclusions

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Coverage & Exclusions

What We Cover

Fire
Fire
Vandalism
Vandalism
Lightning
Lightning
Power Surges (leading to fire)
Power Surges (leading to fire)
Accidental Dropping of Laptop
Accidental Dropping of Laptop
Water Spills
Water Spills
Theft/Robbery (due to forcible entry)
Theft/Robbery (due to forcible entry)

What We Do Not Cover

Normal Wear and Tear
Normal Wear and Tear
Unexplained Circumstances
Unexplained Circumstances
Unattended Equipment
Unattended Equipment
Mechanical and/or Electrical Derangement
Mechanical and/or Electrical Derangement
Loss of Data
Loss of Data

Frequently Asked Questions

Insurance is to insure your electronic device against all types and all kinds of sudden and unforeseeable physical loss or damage due to accidents including theft/burglary (subject to terms and conditions).

Warranty is to cover your electronic device against all of the manufacturer’s defects including poor workmanship.

a. Contact your seller / distributor and they will assist with your claim 
b. Alternatively, get in touch with us at laptop@ins-solutions.com.sg 

a. Please procced to obtain a police report within 3 days of the incident 
b. Contact your seller / distributor and they will assist with your claim 
c. Alternatively, get in touch with us at laptop@ins-solutions.com.sg 

a. Please drop us an email at laptop@ins-solutions.com.sg
b. Drop us a whatsapp message at 8932 7718